JumpCloud Transparency

JumpCloud uses the System Insights (SI) tool to report certain data about your device, which is used to better support Saga. Note that JumpCloud agent is not a “surveillance” or “monitoring” capability. See below for details on data that JumpCloud captures for your device.

To learn more about JumpCloud data collection and System Insights:

Data Categories

The following table describes the data categories System Insights (SI) gathers by system.

SI Data Categories

System Insights Category Windows Mac Linux
System Info and Hardware
  • Bitlocker info
  • Certificates
  • Disk info 
  • Logical drives
  • Patches
  • Scheduled tasks
  • Services
  • Shared resources
  • Startup items
  • System info
  • Uptime
  • Windows security products
  • Battery 
  • Certificates
  • Crashes
  • CUPS destinations
  • Disk encryption
  • Managed policies 
  • Mounts
  • Shared folders
  • Sharing preferences
  • SIP configuration
  • Startup items
  • System info
  • Uptime
  • USB devices 
  • Disk encryption
  • Mounts
  • System info
  • Uptime
  • USB devices
Operating System
  • Kernel info
  • OS version
  • Kernel info
  • OS version
  • System controls
  • Kernel info
  • OS version
  • System controls
Software
  • Application Compatibility Shim
  • Chrome extensions
  • IE extensions
  • Programs
  • Python packages 
  • Applications
  • Browser plugins
  • Chrome extensions
  • Firefox addons
  • Launchd
  • Python packages 
  • Safari extensions
  • Chrome extensions
  • Firefox addons
  • Python packages
  • deb packages
  • rpm packages
Network
  • Connectivity
  • /etc/hosts
  • Interface address
  • Interface details
  • ALF
  • ALF exceptions
  • ALF explicit auths
  • DNS resolvers
  • /etc/hosts
  • Interface address
  • Interface details
  • DNS resolvers
  • /etc/hosts
  • Interface address
  • Interface details
Users and Groups
  • Groups 
  • Logged in users 
  • Users 
  • Authorized keys
  • Groups 
  • Logged in users 
  • Users - API Only
  • User SSH key states
  • Authorized keys
  • Groups 
  • Logged in users 
  • Shadow
  • Users 
  • User SSH key states

Data

The following table describes the specific data System Insights (SI) gathers by system.

Data available as of June 23, 2020:

  • /systeminsights/authorized_keys
  • /systeminsights/appcompat_shims
  • /systeminsights/dns_resolvers
  • /systeminsights/wifi_networks
  • /systeminsights/wifi_status
  • /systeminsights/connectivity
  • /systeminsights/windows_security_products
  • /systeminsights/alf_exceptions
  • /systeminsights/alf_explicit_auths

SI Data

Name Description OS Support
ALF Returns the OS X Application Layer Firewall (ALF) service details. Mac
ALF Exceptions Returns Application Layer Firewall (ALF) service exceptions. You can access it from the 2.0 /systeminsights/alf_exceptions endpoint. Data only available in the API. Mac
ALF Explicit Auths Returns Application Layer Firewall (ALF) services explicity allowed to perform networking. You can access it from the 2.0 /systeminsights/alf_explicit_auths endpoint. Data only available in the API. Mac
Application Compatibility Shims Returns Application Compatibility Shim information from the registry. You can access it from the 2.0 /systeminsights/appcompat_shims endpoint. Data only available in the API. Windows
Applications Returns the OS X applications installed in known search paths, such as /Applications. Mac
Authorized Keys Returns the authorized_keys table. You can access it from the 2.0 /systeminsights/authorized_keys endpoint. Data only available in the API. Linux, Mac
Connectivity Returns the Windows system's network state. You can access it from the 2.0 /systeminsights/connectivity endpoint. Data only available in the API. Windows
Battery Provides information about a MacBook's internal library. Data only available in the API. Mac
BitLocker Info Returns BitLocker status. Windows
Browser Plugins Returns all C/NPAPI browser plugin details for all users. Mac
Certificates

Returns all the Certificate Authorities installed in Keychains/ca-bundles.

This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/certificates endpoint. 

 Mac, Windows
Chrome Extensions Returns the Chrome browser extension. Linux, Mac, Windows
Crashes Returns Application, System, and Mobile App crash logs. Mac
CUPS Destination Returns all configured printers. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/cups_destination endpoint. Data only available in the API. Mac
Disk Encryptions Returns the disk encryption status and information. Linux, Mac
Disk Info Returns basic information about a system's physical disks. Data only available in the API. Windows
DNS Resolvers Returns DNS resolvers used by the host. You can access it from the 2.0 /systeminsights/dns_resolvers endpoint. Data only available in the API. Linux, Mac
/etc/hosts Returns a line-parsed /etc/hosts. Linux, Mac, Windows
Firefox Add-ons Returns Firefox browser extensions, webapps, and addons. Linux, Mac
Groups Returns the local system group. Data only available in the API. Linux, Mac, Windows
IE Extensions Returns Internet Explorer browser extensions for Windows. Data only available in the API. Windows
Interface Addresses Returns network interfaces and relevant data. Linux, Mac, Windows
Interface Details Returns detailed information and stats of network interfaces. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/interface_details endpoint. Linux, Mac, Windows
Kernel Info Returns basic active kernel information. Linux, Mac, Windows
Launchd Returns the LaunchAgents and LaunchDaemons from default search paths. Mac
Logical Drives Returns details for logical drives on the system. A logical drive generally represents a single partition. Windows
Logged In Users Returns users with an active shell on the system. Data only available in the API. Linux, Mac, Windows
Managed Policies Returns the managed configuration policies from AD, MDM, MCX, and more. Data only available in the API. Mac
Mounts Returns the system mounted devices and file systems. Linux, Mac
OS Version Returns the operating system version name and version. Linux, Mac, Windows
Patches Returns all the patches applied. Doesn't include patches via MSI or that are downloaded from Windows Update Service Packs. Windows
Programs Returns programs installed by Windows Installer. Some fields may be blank. Windows
Packages Returns installed deb and rpm packages, version, release or revision, maintainer or vendor, and install date. Linux
Python Packages Returns the Python packages installed in a system. Currently, only Python 2 is supported. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/python_packages endpoint. Data only available in the API. Linux, Mac, Windows
Safari Extensions Returns Safari browser extensions. Currently, macOS Mohave and Catalina aren't supported. Mac
Scheduled Tasks Returns all of the tasks in the Windows Task Scheduler. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/scheduled_tasks endpoint. Windows
Services Returns all installed Windows services their and relevant data. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/services endpoint. Windows
Shadow Returns meta information about local system user encrypted passwords. Linux
Shared Resources Returns the shared resources on a computer system running Windows. Can be a disk drive, printer, interprocess communication, or other shareable device. Windows
Sharing Preferences Returns OS X sharing preferences. Mac
SIP Configuration Returns Apple's System Integrity Protection (rootless) status. Mac
Startup Items Returns applications and binaries set as user/login startup items. This table isn't currently available in our API documentation. You can access it from the 2.0 /systeminsights/startup_items endpoint. Mac, Windows
System Controls Returns the system information for identification. Linux, Mac, Windows
System Info Returns the system information for identification. Linux, Mac, Windows
Uptime Returns the time passed since last boot. Linux, Mac, Windows
USB Devices Returns USB devices that are actively plugged in to the host system. Data only available in the API. Linux, Mac
User Groups Returns the local system user group relationships. Linux, Mac, Windows
Users Returns the list of local user accounts. Data only available in the API. Linux, Mac, Windows
User SSH Keys Returns the encrypted state for private keys in the user's ~/.ssh directory. Linux, Mac
WiFi Networks Returns the known and remembered WiFi networks. You can access it from the 2.0 /systeminsights/wifi_networks endpoint. Data only available in the API. Mac
WiFi Status Returns the Mac WiFi status. You can access it from the 2.0 /systeminsights/wifi_status endpoint. Data only available in the API. Mac
Windows Security Products Returns the registered Windows security products. You can access it from the 2.0 /systeminsights/windows_security_products endpoint. Data only available in the API. Windows
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