Computer is Not Charging

If your computer isn't charging properly, try these tests before you reach out to the IT team.

• Confirm that the connections are plugged in fully and securely both on the charger and into your laptop.
  • If there is any damage to your charger, unplug it immediately and contact helpdesk@saga.org to notify IT to issue you a replacement charger.
• Try plugging your charger into a different power outlet and see if the device receives power.
• If possible, try plugging the charger cable into another suitable device and see if it connects and receives power.
• If possible, try another charger cable of the same type on your device and see if it connects and receives power.

If you are unable to perform these steps, continue to have issues, or have any further questions, please contact helpdesk@saga.org for more information.