Laptop Set-Up

As a Saga employee, you will receive a laptop device for work. Depending on your role, the type of device you receive can be different. This guide includes instructions on how to set up your work device so it is prepared to perform tasks at work.

• Logging into Chromebook
• Logging into Windows, Mac, Ubuntu
• Software/Application Setup
• Additional User Tips

Logging into Chromebook

Plug in your device

Make sure you have your device plugged in before you turn the Chromebook on. If the Chromebook does not turn on, use this guide to help: What to do if your Chromebook won't turn on

Saga Google Account Setup

A Google account is required to log into your Chromebook. Please make sure you have your Saga account set up before logging in. You should have received an email from Google Workspace about your new Saga account. After signing in, please set up 2-step verification as this is required for security purpose. Here's a guide on 2SV: Enabling Google 2-Step Verification

Note: If you encounter any issues listed below:

• You do not see an email about your Saga account, or the link has expired;
  • Reach out to IT via helpdesk@saga.org
• You received a device configured for students, i.e. there is already an account labeled "Saga Education" on the Chromebook or it doesn't let you use your Saga account;
  • Reach out to IT via helpdesk@saga.org with your device's serial number. Here's a guide on how to find it: Identifying Your Device's Serial Number

Logging into Windows, Mac, Ubuntu

JumpCloud Account Setup

The accounts for our non-Chromebook laptops are set up through JumpCloud, the administrative tool we use to manage devices and identities. You should have received an email about your new JumpCloud user account. If you do not see an email about your JumpCloud account or the setup link has expired, please reach out to IT via helpdesk@saga.org.

Software/Application Setup

Google Chrome

We utilize Google Workspace in our work a lot, and other browsers have been known to cause issues with some Saga platforms, so Google Chrome would be the most convenient browser for your work device. If NOT already installed, download and install Google Chrome here.

Optional: One Chrome feature that we recommend would be setting start-up pages. That means every time when you open Google Chrome, these pages would be open as tabs. It can save you some time if you are using those pages every day at work. Here are the steps for creating start-up pages:

1. On your computer, open Chrome 
2. At the top right, click More (the 3 vertical dots) and then Settings.

3. On the navigation bar on the left, select "On startup".

4. Under "On startup," select “Open a specific page or set of pages”. Then click “Add a new page”.

5. Enter the link of the sites you want to have on start up and click "Add". We recommend you add the following pages:
   • Your Saga Gmail inbox (copy and paste the URL from you inbox)
   • Workvivo, our organization's intranet: https://sagaeducation.workvivo.com/
     • If you want to learn more about Workvivo: Workvivo User Guide
   • (For fellow) Saga Fellow Curriculum Resources: https://drive.google.com/drive/folders/0B4sb43Ehs1VednM4WEZzSzVUc2M?resourcekey=0-HdHQgW2k4PS_4OzXCFpNuQ
   • (For staff) Saga Central Files: https://drive.google.com/drive/folders/1wRhl9wdW_8icHo71OpSGkiX8wJi-iaHI

6. If you want to see the applied changes, you can close out all Google Chrome windows, then open Chrome again. You should see all the start-up pages you added as tabs opened up.

Google Drive

For file management, we use Google Drive, which is tied to your Saga account. For tips on getting started with Google Drive, reference this article: Introduction to Google Drive

Slack

Slack is the major communication platform we use at Saga. Check out this article on how to join Slack and navigate the platform effectively: Introduction to Slack

Zoom

Zoom is the web conferencing tool we use for long staff meetings and training sessions. Check out this article on how to install Zoom on your device and set up your Zoom account: Introduction to Zoom

Additional User Tips

• If you have folders that you frequently access on your device, you can make the folders more accessible by pinning them.
  • Chromebook: Right clicking any folder and selecting “Pin”. This will create a link to that folder on the left side, above “My Files”.
  • Windows: Pin, remove, and customize in Quick access
  • Mac: Customize the Finder sidebar on Mac
• It is suggested that you create bookmarks on Chrome for common sites you may go, such as Gmail, Google Drive, and ADP Workforce. Through the year you will find yourself going to specific websites that you find helpful, and we suggest for your convenience to bookmark these locations as well.

If you encounter any issues with your laptop device throughout the year, don't hesitate to reach out to IT via helpdesk@saga.org for help!